Last updated: 11 June 2026
This privacy policy explains how The Farmhouse collects, uses and protects information arising from your use of this website. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Data Controller: The Farmhouse (trading name)
Address: 50 Colman Road, Norwich, Norfolk NR4 7EH
Email: contact@farmhousepub.com
Tel: 01603 454364
Note: We are in the process of confirming our ICO registration number. If you have a query about our data protection obligations in the meantime, please contact us directly.
What information we collect
Information you send to us
Our website does not include a contact form. If you contact us by email, we will receive your email address and any information you choose to include. We use this only to respond to your enquiry.
Information collected automatically
When you visit our website, our hosting provider automatically records standard server log information:
- Your IP address
- Browser type and version
- Pages visited and time spent on the site
- The website you came from (referrer URL)
- Date and time of your visit
This is used only for website security and maintenance. It is not used to identify you personally and is retained for up to 30 days before being automatically deleted.
Cookies
Our website uses strictly necessary cookies only. We do not use any analytics, advertising or tracking cookies. Please see our Cookie Policy for full details.
Legal basis for processing
We process personal data under the following legal bases (UK GDPR, Article 6):
- Legitimate interests (Article 6(1)(f)) — server log data for website security; responding to email enquiries
- Legal obligation (Article 6(1)(c)) — where required by law
How long we keep your data
- Server logs: Up to 30 days, automatically deleted by our hosting provider
- Email correspondence: As long as necessary to deal with your enquiry, typically up to 12 months
Sharing your data
We do not sell, trade or rent your personal information to third parties.
We use the following third-party services that may process limited data as part of delivering this website:
| Service | Purpose | Data processed | Privacy policy |
|---|---|---|---|
| RackNerd | Website hosting (servers in Germany, EU) | Server logs, IP addresses | racknerd.com/privacy |
| Wordfence (Defiant Inc.) | Website security | IP addresses checked against threat database | defiant.com/privacy-policy |
| LiteSpeed Technologies | Website performance caching | Page cache; no personal data transferred externally | litespeedtech.com |
Social media
Our website includes links to our Facebook and Twitter pages. Clicking these links takes you away from our website and you will be subject to those platforms’ own privacy policies. We do not receive any personal data from social media via our website.
Your rights
Under UK GDPR you have the right to:
- Access a copy of the personal data we hold about you
- Correct any inaccurate or incomplete data
- Erase your data where we have no legal obligation to retain it
- Restrict how we process your data in certain circumstances
- Object to processing based on legitimate interests
To exercise any of these rights, contact us at contact@farmhousepub.com.
The Information Commissioner’s Office (ICO)
If you are not satisfied with how we handle your data, you have the right to complain to the UK data protection authority:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
ico.org.uk
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Contact us
The Farmhouse
50 Colman Road, Norwich, Norfolk NR4 7EH
Email: contact@farmhousepub.com
Tel: 01603 454364
